NQ Jazz is committed to protecting your privacy and ensuring all of your personal information is safe and secure. This privacy policy outlines how we will use, maintain and disclose data collected from users of our website.

Your data

Our ticketing is processed and managed by The Stoller Hall’s online Box Office which is managed using Spektrix, and payments are processed through Sage Pay. All orders – including those made by telephone or in person – will be processed through these systems.

You have the right to opt out of any communications, or to ask that your details be removed from any or all of our databases, at any time – please either click the link at the bottom of any email, call 0333 130 0967 , or email boxoffice@chethams.com to update your preferences. To view Spektrix’s privacy policy please click here.

To view Stoller Hall’s full privacy policy please click here.

We run our mailing list through Mailchimp, if you sign up to our email list via our website your data is stored by them. Their data protection policy can be found here.

Many artists who perform at NQ Jazz also play at other venues in Manchester and further afield. If you give permission for your data to be shared with the artists at events which you attend, then we may pass your contact details on for their use. We will never sell any part of your data, nor share it with any artist or promoter whose events you haven’t attended.

When you give us permission to share your data with another artist or promoter, your details will be passed by us, securely, to that promoter once only. Should you withdraw your permission after that data has been passed on (which will always be within one month of the event in question), you may also need to contact the artist or promoter to change your preferences within their database.

We will never share data with an artist or promoter who has not shown us a satisfactory policy for the protection of audience data, or with whom we have not entered into a formal data sharing agreement, without written consent from the individual whom’s data is to be shared.

Artists

When you make an enquiry about booking a performance with us your details may be stored securely on our email server. Your data will only be passed on to other promoters, bookers or audience with written permission.

The information we collect

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit Squarespace’s cookies policy for full explanation of uses.

• These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

• These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Disclosure of information

The transmission of information over the internet is not completely secure. We will do our utmost to protect your personal data, but we cannot guarantee the security of the data transmitted to this site and any transmission is at your own risk. Please be aware that NQ Jazz may be obliged to give information to the relevant authorities if required to by law, in which case we will comply with judicial proceedings.

You have a legal right to request access to any and all data we hold under your account at any time.  If you wish to make such a request, please contact us in writing using our online Contact Form or by post to the address shown below or in all website footers on this website.

Unsubscribing
If at any time you wish to unsubscribe from our emails, or to change and update your personal information, please contact us using the contact form here, or by emailing contact@nqjazz.co.uk

Privacy policy amends
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page regularly to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

How to contact us

You may make a change to how we use your data in writing or verbally; for example, updating mailing preferences or contact information.

To request access to the data we hold on your account, or to ask us to remove your account entirely, please contact us in writing by email or post using the details below.

We will fulfil any such requests within seven days.

Email: contact@nqjazz.co.uk
Telephone: Click to View
Post: NQ Jazz, Container 121, 15 Pollard St E, Manchester M40 7QX

Your right to report concerns

If you require any clarification regarding our data practices, or if you feel we could improve the way we use your data or inform you of how we will use it, please contact us using the details above.

If you feel we have failed in our duty to protect your data or to inform you of how we will use it, you are entitled to express your concerns to an independent body. You can find information on how to express your concerns at the Information Commissioners’ Office, ico.org.uk/concerns